Refund policy

ByaliCollection.Store

At ByaliCollection.Store, customer satisfaction is important to us. Please read our Return & Refund Policy carefully.

Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition.
  • The product should be returned with original packaging.
  • Damaged or used products may not qualify for return.

Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be sent through the original payment method or as agreed with the customer.

Non-Returnable Items
The following items cannot be returned or refunded:

  • Used products
  • Items damaged by the customer
  • Products without original packaging

Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Contact Information

Email: byalicollection.store@gmail.com
Phone: 03097979210

Thank you for shopping with ByaliCollection.Store