Refund policy
ByaliCollection.Store
At ByaliCollection.Store, customer satisfaction is important to us. Please read our Return & Refund Policy carefully.
Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original condition.
- The product should be returned with original packaging.
- Damaged or used products may not qualify for return.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.
- Approved refunds will be processed within 5–7 business days.
- Refunds will be sent through the original payment method or as agreed with the customer.
Non-Returnable Items
The following items cannot be returned or refunded:
- Used products
- Items damaged by the customer
- Products without original packaging
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Contact Information
Email: byalicollection.store@gmail.com
Phone: 03097979210
Thank you for shopping with ByaliCollection.Store